Refund Policy | Insayy

1. Overview

At Insayy, operated by Jointlr Solution Private Limited, we strive to provide valuable services to help startups succeed. This Refund Policy outlines the terms and conditions for refunds on our subscription plans.

2. Subscription Refunds

We offer refunds under the following conditions:

Refund requests made within 7 days of initial purchase
No significant usage of premium features during the refund period
Technical issues that prevent you from using the service
Duplicate charges or billing errors

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

Requests made after 7 days from the purchase date
Significant usage of premium features has occurred
Violation of our Terms and Conditions
Change of mind after using the services
Failure to achieve desired results (as outcomes are not guaranteed)

4. How to Request a Refund

To request a refund, please follow these steps:

Send an email to teaminsayy@gmail.com with the subject "Refund Request"
Include your registered email address and order details
Provide a brief explanation for the refund request
Our team will review your request within 3-5 business days

5. Refund Processing

Once your refund request is approved, the refund will be processed within 7-10 business days. The refund will be credited to the original payment method used for the purchase. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

6. Partial Refunds

In some cases, we may offer partial refunds based on the usage of services and the time elapsed since purchase. Partial refunds are calculated on a pro-rata basis and are at our sole discretion.

7. Cancellation

You can cancel your subscription at any time from your account settings. Upon cancellation, you will continue to have access to premium features until the end of your current billing period. No refunds will be provided for the remaining period after cancellation.

8. Free Trial

If you signed up for a free trial and were charged after the trial period, you may be eligible for a refund if you contact us within 48 hours of being charged and have not used any premium features after the trial ended.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: teaminsayy@gmail.com